FAQ – Frequently Asked Questions

Shipping

How long does shipping take?
Orders ship within 1-2 business days. Standard delivery takes 7-10 business days. Shipping is FREE on all orders.

Do you ship internationally?
Currently we ship within the United States only.

How can I track my order?
You'll receive a tracking number by email as soon as your order ships.

Returns & Exchanges

What is your return policy?
We accept returns within 30 days of delivery. Items must be unworn, unwashed, and in original condition with tags attached.

How do I start a return?
Contact us with your order number and we'll guide you through the process.

When will I get my refund?
Refunds are processed within 5-7 business days after we receive your return.

Sizing

How do your sizes run?
Most of our streetwear fits true to size with a relaxed, oversized cut. Check the size guide on each product page. If you're between sizes or prefer a baggier fit, we recommend sizing up.

What is the largest size you carry?
Our sizes go up to XXXL.

Orders & Payment

What payment methods do you accept?
We accept all major credit and debit cards, Apple Pay, Google Pay, and Shop Pay.

Can I change or cancel my order?
Contact us as soon as possible. If your order hasn't shipped yet, we'll do our best to help.

Is my payment information secure?
Yes. All payments are processed through secure, encrypted checkout. We never store your card details.

Discounts

Do you offer discounts?
New customers get 15% off their first order with code VIBE15. Follow us for seasonal sales and drops.